Technical FAQs



01. Steps Involved from Registration of Company to Reports?

02. What is the function of the Company Module in LSO?
03. What does the Company Profile tab do in company module?
04. Who Assigns Projects to a Company profile?
05. What is the purpose of the Edit Company details function?
06. What is the use of Extended Project function?
07. Can I extend a Audit duration on LSO?
08. What is Project Status function?
09. What is Manage User functionality in LSO application?

10. What is the purpose of the User Management Tab function?
11. What is the User Registration tab’s function?
12. What is the Edit User Details tab function?
13. What is the purpose of the Assign Project Tab function?
14. When is a User account locked?
15. what happens if user forgets his/her Password?
16. What is the Manage Section Module function in LSO application?
17. Who is Super admin and how does the admin Login?
18. What happen if admin enters Invalid Login Id or Password?


   

 

 

 

 

 

 

 

 

 

 

 

 

1. Steps Involved from Registration of Company to Reports(Top)

REGISTERED Company with Litmus Infosec

List of users for audit with profile details

Assign sections to Company Profile.

Assign company profile sections to User according to User Profile.

Generate Login id and Password.

Registered user you will get Login ID and Password.

Log in to http://lso.litmusinfosec.com with Login ID and Password.

Select a section and audit the answers.

Repeat above step until sections are audited.

Report will be generated and send to concern authority.



2. What is the function of the Company Module in LSO?(Top)

The company module consists of five sub modules

1) Company Profile
2) Extended Project
3) Expired Project
4) Project Extension
5) Project Status.



3 What does the Company Profile tab do in company module?(Top)

Company profile consists of three functions they are:

1) Company registration
2) Edit Company Details
3) Assign project existing company.

The administrator inserts the client company details the application automatically checks if the company profile already exists in Litmus database to avoid data redundancy.



4 Who Assigns Projects to a Company profile?(Top)

The Administrator. If the company details pre-exist on the database then the administrator assigns a new project and number of users to the company but retains the earlier details.



5 What is the purpose of the Edit Company details function? (Top)

The purpose of Edit Company is to alter the details of Company Profile if any.



6 What is the use of Extended Project function?(Top)

Whenever admin want to check which projects are extended due to company request?



7 Can I extend Audit duration on LSO?(Top)

Yes. When ever client needs to extend the ongoing project after 21 days then client has to inform his/her project manager who will contact the administrator via email with verification information and request for extension, then the administrator will extend the project on the basis of the reasons offered.



8 What is Project Status function?(Top)

Project status is company summary where admin can see company, user, project and other details in a glance. Projects Status consists of the following details:

1) Company Details
2) Project Information
3) Contact details
4) User Details
5) Section assigned to company profile.



9 What is Manage User functionality in LSO application?(Top)

The Manage User module consists of five sub modules they are:

1) User Management
2) Assign Section to Company Profile
3) Assign Company Profile sections to User Profile
4) Unlock User
5) Generate password.



10 What is the purpose of the User Management Tab function?(Top)

User Management consists of three options they are:

1) User registration
2) Edit User Details
3) Assign project to existing User.

The administrator must first check whether the user details already exist in our database to avoid data redundancy. This compares company name and sector combination in our database to find out users of this company.



11. What is the User Registration tab’s function?(Top)

The details of the user of respective company like User Name, Email Id, Department, Position and Specialization.



12. What is the Edit User Details tab function?(Top)

The purpose of Edit user is to alter the details of User Profile if any.



13. What is the purpose of the Assign Project Tab function?(Top)

If the user details pre-exist on the database then the administrator assigns a new project name to the user but retains the earlier details.



14 When is a User account locked?(Top)

A user’s is locked whenever he/she has made three unsuccessful attempts to login. This is a security feature to ensure that only legitimate users participate in the audit.

To unlock the user, blocked he/she must send e-mail with details to the administrator. Admin verify the information provided with the client’s user list and unlocks the login id of that particular user.



15 what happens if user forgets his/her Password?(Top)

Whenever a user forgets his/her password, he/she must send e-mail with valid identification information to the administrator. The Admin user will verify the information provided with the client’s user list and generate a password for that particular user.



16 What is the Manage Section Module function in LSO application? (Top)

The Manage Section module consists of four sub modules:

1) Sections
2) Sub-sections
3) Questions
4) Assign sections.



17 Who is Super admin and how does the admin Login?(Top)

The Administrator (admin User) is the super user in this application; the entire application is under his control. He can make any modifications if required. There maybe one or many administrators, in order to maintain the separate identity to each one of them; they are given a unique password and Login ID. Administrator will login through a unique login id and password.



18 What happen if admin enters Invalid Login Id or Password?(Top)

If administrator enters invalid login ID or password then admin will be directed to invalid login id and password form. The admin user can re-try to enter into the application.

 
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